As we move into the fall season and the final quarter of the year, it’s a perfect time to commit to a project in your business that will help you reach the year’s end in better shape.  Here are five ideas: 

1.      Back-to-School Time
If payroll expenses are one of the higher costs in your business, then it makes sense to boost your team’s productivity and maybe also your own.   Fall is back-to-school time anyway, so it’s a natural time of the year to take on a course, read a business book, or hire an organizer to help you get more from your workspace.

If you spend a lot of time doing email, consider taking a course on Microsoft Outlook® or even Windows; learning a few new keystrokes could save you tons of time.  If you need more time, look for a book or course on time management.  Look for classes at your local community college or adult education center.

2.      A Garage Sale for Your Business
Do you have inventory in your business?  If so, take a look at which items are slower-moving and clear them out in a big sale. We can help you figure out what’s moving slowly, and you might even save on taxes too.

 3.      Celebrate Your Results
Take a checkpoint to see how your revenue and income are running compared to last year at this time.  Is it time for a celebration, or is it time to hunker down and bring in some more sales before winter?  With one more quarter to go, you have time to make any strategy corrections you need to at this time.  Let us know if we can pull a report that shows your year-on-year financial comparison.

4.      Get Ready for Year’s End
Avoid the time pressure of year’s end by getting ready early.  Review your balance sheet to make sure your account balances are correct for all transactions entered to date.  You will be ahead of the game by getting the bulk of the year reviewed and out of the way early.

Also make sure you have the required documentation you need from vendors and customers.  One example is contract labor that you will need to issue a 1099 for; make sure you have a W-9 on file for them.  If we can help you get ready for year-end, let us know.

5.      Margin Mastery
If your business has multiple products and services, there may be some that are far more profitable than others.  Breaking these numbers out to calculate your profit margins or contribution margins by product or service line can help you see the areas that are adding the most income to your bottom line. Correspondingly, you can determine if you have any items that are losing money; knowing will help you take the right action in your business. Refresh your financials this fall with your favorite idea of these five, or come up with your own fall project to rejuvenate your business.

Wow, can you believe that 2015 is half over already?  Now that we’ve crossed the halfway mark, it’s time to see if we’re on track for our 2015 goals.  To do that, we need to see if we’ve met our mid-year milestones.

Managing By Milestones

A milestone, in project management terms, is simply a point along a project timeline.  It’s marked so that project managers recognize when that portion of the project has been completed.  We can use milestones to see how we’re faring toward financial goals as well.

Assuming our business is not seasonal, we should have earned half of our target revenues for 2015 as of the June 30, 2015 income statement.  If we’re falling short, we can recognize that and perhaps add some promotions or sales to spike revenues so that we can correct the shortfall before the year has ended.  If we’re ahead of the game, we can see what is working so well and make sure to replicate it.

Either way, with milestones, we can be more proactive in reaching or surpassing our goals.

By the Numbers

Some of the numbers you may want to set milestones for include:

  • Revenue to date
  • Expenses
  • Profit to date
  • Debt paid down or debt taken on
  • Assets acquired or sold
  • Number of employees added or lost or both
  • Number of clients added or lost or both
  • Accounts receivable aging

Project Performance

Milestones don’t have to be numeric.  You can also use them to determine if you’re on track with internal projects.  Perhaps for 2015, your goal was to replace 5 PCs and convert your shopping cart software.   You can set milestones to monitor specific phases of these projects or just monitor when you start and complete them.

Mid-Year Milestone Report

Document your accomplishments in a mid-year milestones report.  It feels good to write them down, plus you’ll have a history of how much you accomplished as well as what worked.

The report can include the milestones as well as a narrative explaining the performance to date.  If you’d like our help creating this report, please feel free to contact us.

Accounting for milestones can help you become more proactive toward reaching your business goals.  Plus, it’s great to see how far you’ve come since the beginning of the year.


Just about every business relies on “word-of-mouth” marketing to get the vast majority of its clients.  If this is true for your business, then it just makes sense to figure out how to boost your referrals from all sources.  Referrals are almost always easier to sell and they keep your marketing costs low.  But how can you do that?

The first step is to make sure that you know who your best current referral sources are.  If you’re not already asking the question to new clients “How did you find out about us?” then I’d recommend you implement that right away.

If you do know the answer to that question for each customer, then you can make a list of your referral sources.  Take a look at the list, and see what these referral sources have in common.  Here are some questions to ask:

*    Are they all customers?
*    Do they all have a profession in common?  For example, are they all lawyers, massage therapists, plumbers, or pediatricians?
*    Have you properly thanked each of these individuals?  If not, you can send out a thank you card or take them to lunch with no other agenda.

The last question to ask yourself is “where can you find more of the same type of people that are referring you?” If you discovered that you get a lot of business from dog groomers, then you may want to consider visiting every grooming salon in your zip code.  You may also want to present a speech to a dog groomers Meetup group that you find.

You really can be proactive about your referrals so that business comes to you more easily.  Try these tips to boost your referral sources in your business.

Do you have employees who need to work together as a team?  Or perhaps you need to work as a team with your customers and vendors.  When people of different backgrounds get together for a common goal, there are often four stages they go through before they become a true team or family.

Four Stages of Teams

In 1965, Bruce Tuckman noted that there are four stages in which teams evolve:  forming, storming, norming, and performing.  Two goals are crucial for teams:

  1. To reach the optimal stage, performing.
  2. To build trust, respect, and open communication during all four stages of the process.

Forming

In the forming stage, team members begin to get to know each other and what their goals are.  This is a good time for the team to set ground rules that cover how often the team should meet, how they should communicate, and what their objectives will be.  This is an ideal time for the team to assess their strengths and challenges.

Storming: Team Conflict

In the storming stage, conflict begins.  The diverse points of view of each team member present as team conflict.  Team members need some tools in this stage to avoid clashing egos and turf wars.  Have team members actively listen to other team members’ viewpoints to better negotiate through the problem-solving the group needs to perform in order to get their goals met.

Don’t let a team get stuck in this stage because emotions that simmer under the surface will blow up.

Both active listening and assertiveness training are great tools to help teams learn how to manage the conflict and work through the issues that come up during the storming stage.  Employees also need to learn how to deliver feedback and bad news in an effective, non-threatening way.

Norming: Becoming Complacent

The third stage of teambuilding is norming.  In this stage, team members can become complacent and agree with the group to avoid conflict.  The leader must challenge the group not to fall into this type of groupthink, which results in terrible decisions.

Performing: The Optimal Stage

In the final stage of teambuilding, performing, the group has found their synergy.  They perform at their highest productivity and quality.  They have built trust among team members to get the job done constructively and without personal conflict.

Which stage is your team in?  Knowing the natural stages will help you move your team to the optimal stage, performing.

If you need cash fast, there’s nothing like having a sale to increase your bank account quickly. Here are ten excuses you can use to tell your customers you’re having a sale.

1.    It’s Your Birthday (or Your Business’s Birthday)

We all feel generous on our birthday, so why not have a sale on your special day. You can even tie to discount amount to your day of birth. For example, if you were born on the 14th, then you can offer customers 14% off.

Similarly, you can hold an anniversary sale on your business’s anniversary date. It’s a good way to let customers know how long you’ve been in business.

2.     Your Partner Is on Vacation

If you have a business partner, you can use the excuse, “When the cat’s away, the mice will play.” You can pretend that your partner knows nothing about the sale, but has left you in charge and you’re going to have this sale. The customers will enjoy the reason and feel like they are getting away with something fun.

3.     Holidays

Most stores have holiday sales, and you can too. There are so many unusual holidays that you can tap into just in case the holidays are at an inconvenient time. Here’s a website that will give you a list of special days, weeks, and holidays: http://www.holidayinsights.com/moreholidays/

4.    The Full Moon

Why not? It might be the best sale you’ve ever had. The next full moon is June 2, 2015, and July has a blue moon (when two full moons occur in one month) on July 31, 2015.

5.     Small Business Saturday

November 28, 2015 is Small Business Saturday. It’s one day after Black Friday and the Saturday before Cyber Monday. Small Business Saturday is relatively new, but has been gaining momentum in the past few years.

6.      Tax Holidays 

In some states the sales tax authority provides exemptions for a few days on selected categories of items. For example, in August, Texas allows one weekend where sales tax does not have to be paid or collected on school supplies. You may not even have to mark down your items to generate a crowd for sales tax holidays. Unfortunately, this does not apply here in New Hampshire. For more information, here’s a Wikipedia page on it: http://en.wikipedia.org/wiki/Tax_holiday

7.     Old Inventory Items or Overstock Condition

A great reason to have a sale is when you have old inventory items you need to clear out. Similarly, if you’re overstocked on certain items, a sale will help them move.

8.     Your Kid’s College Tuition Is Due

You can have a lot of fun by advertising that you simply need to make your tuition payments. Customers will get a smile out of helping you out and relating to a familiar need.

9.     The Stock Market

If the stock market goes up or down, you can have a sale based on its performance.

10.  Seasonal Dates

 

Dates such as the first day of summer, Spring Equinox, or even April 15th, tax day (in the U.S.) can be potential sales days for your business. Think about seasonal dates related to your industry.

 

Try these ten ideas to get your sale noticed.

Older marketing methods like direct mail and cold calling just don’t work as effectively as they did a few decades ago.  There are two reasons for that:

  1. The trust level between people has dropped more than 20 percentage points in the last few years; people are more skeptical and untrusting of each other than ever before.
  2. The amount of marketing messages we receive on a daily basis has increased exponentially, to the point where most everything is simply treated as white noise.

What is there to do if you still need more clients?  Sharpen your marketing skills and try out these newer ideas from the 21st century:

Website Landing Pages

A landing page is a web page that is not listed in your website menu.   It’s a hidden page that advertises something very specific, such as a free report, a service, a niche, or a sale item. The landing page includes a description of an offer and a call to action, such as a Buy Now button, or a signup form where you enter your name, email, and possibly phone numbers.

You can drive traffic to your landing page through social media, online ads, or email notices.  Once someone has taken action, a sale team often follows up with a phone call or an email to encourage further action.

Free Trials or Samples

Although there is nothing new about free trials, they are certainly popular and they still work very well.  You might think they are only for magazines and software companies, but it doesn’t have to be that way.

You can offer free food samples or free servings if you own a restaurant, catering or other food service company.  If you own a training or consulting company, you can offer a free course or a free consulting hour.  Physicians often offer free pharmaceuticals, and dentists offer free toothbrushes.  Think about how free trials or samples can be used in your business to attract new clients.

Webinars

The online equivalent of a class or lecture is a webinar.  If your company sells a product or service that requires a lot of client education, you can deliver this information via a webinar.  The benefits to offering a webinar are that people do not have to get dressed up to go anywhere, you can have people from all over the world attend, and people will be able to get to know you and how you think so they can make a decision about whether they want to do business with you.

To offer webinars, you’ll need webinar software such as Citrix GoToWebinar or WebEx.  You could also use Google Hangouts for free, but the number of people attending is limited.  Invite people you know via email announcements or social media.  You can make a sales offer during the webinar as well.

Email

Email is a great way to make sales offers to people, especially if you have a list of people who have given you permission to send emails to them.  If you send out a monthly newsletter, include a Product of the Month or a Deal of the Month.  It’s much less expensive than direct mail, and often there is a much better response rate.

Online Ads

If placing ads in newspapers and magazines is not working in your industry any more, then try placing online ads.  There are lots of choices.  You can go with Google AdWords and Facebook Ads.  Twitter and LinkedIn have ads as well.

You can also try banner ads.  There is a special type of banner ad called retargeting.  Have you ever been on a company’s website, then left it and started seeing advertisements for that company on the websites you visited later?  That’s called retargeting and it’s very popular.

Before you create your marketing plans for next quarter, give these ideas some consideration.  You may get more bang for your marketing dollar.

Many businesses operate with seasonal peaks and valleys. Retail stores flourish in their busy holiday season. Construction contractors are busy when the weather is good. Accountants are very busy from January through April, but also experience a quarterly peak in July and October.

Your business many have its own calendar of busy and slow times. If your business goes through slow times, then your cash flow may suffer at certain times of the year. But having seasonal sales is only one of the reasons for a bumpy cash flow.

You might also have a business where annual payments are made for many items such as equipment purchases, software licenses, insurance renewals, and other large costs. On the revenue side, it could be that your clients pay you annually, which can be hard to predict.

There are many solutions that can help to smooth out the seasonal bumps, and here are a few ideas for your consideration.

Plan for Prosperity

When income and expenses go up and down and up and down, it’s really hard to know if you have enough money for obligations coming up. Creating a budget can help a great deal. Consider creating two budgets: one that shows the ups and downs and one that averages a year’s income and expenses into twelve equal parts.

With both budgets, you’ll be able to see which months will be deviating from average and by how much. From there, it’s easy to create some forecasts so you can stay on top of your cash requirements.

Cash vs. Accrual Basis 

It might help your business decision-making to convert your books from cash basis to accrual basis. This is a huge decision that should be made with an accounting and tax expert, as there are plenty of ramifications to discuss.

In some cases, the accrual basis of accounting will help keep those annual payments from sneaking up on you as 1/12 of the payment can be accrued on a monthly basis to a payables account. This also keeps your net income figure steadier from month to month.

If your clients prepay their accounts on a yearly basis, you can book the income monthly and keep the difference in a Prepaid account. This spreads your revenues out and recognizes them over time.

“Hiding” Money 

If you feel accrual basis accounting is a little too much of a commitment, your accountant can still work with you to help you avoid the impulse of spending too much during the cash-rich busy season. Perhaps the excess cash can be put into a savings account until it’s needed. You can draw out 1/12 each month as you need it. A little planning such as the above suggested forecasts will help you determine how much you can take out each month.   You can even name the Savings account “Do Not Spend!” or “Save for a Rainy Day.”

If it’s just too tempting to have all that excess cash building up in the good times of the year, try one of the ideas above to take back cash flow control and smooth out those bumps.

Does Your Accounting Department Have Holes in It?

You’ve got someone to do your federal and state income tax returns, and you have a bookkeeper. So that’s all that a small business needs when it comes to having an accounting department, right?

Wrong.

Large companies have many functions in their accounting departments, and small and mid-sized businesses need many of the same functions as well. They just won’t need as many staff to handle them. Many of these functions will fall on the CEO, but a smart CEO will find a way to delegate some of the accounting duties to free their time up.

Here are just a few of the things you’ll want to make sure that you have covered in your small business accounting department:

Accounting Software Expertise

Who do you have on your team that can identify opportunities for making your accounting function run more efficiently? The solutions could include training on your current system or could be more comprehensive such as identifying a new accounting system that will save a tremendous amount of time and money.

Let your accountant get to know your processes because they may know of some software applications that can do what you need faster, better, and cheaper. Manual data entry is a hot spot of potential; today, you can find software, scanners, and even smartphones and tablets that can automate the data entry, even if all you have is paperwork to enter.

Business Performance Advice

Are you getting accounting reports that tie to the areas where you have challenges and issues? If not, let your accountant know where those areas are. They may be able to suggest some reports that will provide you with insight and enlightenment.

If you are receiving reports with lots of numbers that you’re not quite sure how to interpret, ask your accountant for help. They can not only help you interpret the numbers, but they can also put the report into a graphical format so that it’s more visual for you.

It’s All About the Revenue

The number one challenge of most small businesses is to attract more business and generate more revenue. Your accountant can help you study your revenue patterns by presenting “what if” tools that can help you see what happens when you change price, impact mix, or adjust volume.

Keeping the Cash Flowing

If your business seems to stampede through cash, you’re not alone. A cash flow forecasting report is in order so you can plan ahead and be ready for the valleys and hills.

Beyond Compliance

If your accounting department focuses on compliance work alone, such as taxes and recordkeeping, you’ll miss out on allowing it to become a profit center of sorts. With these added functions, you’ll discover new actions to take in your business to drive profitability. You’ll have clarity about decisions like price changes, and you’ll know your accounting function is efficient and not wasting time and money.

Take a look at your accounting department, and let us know if we can help you plug any of the holes.


The Mount Washington Valley Economic Council will be hosting a three-part QuickBooks® Boot Camp series, led by Rhonda Rosand, CPA:

Session #1: Introduction to QuickBooks® Products –  What’s Right for Me? 

Tuesday, February 24, 2015 – 8:30 AM – 11:00 AM

Whether you are keeping the books for your own business or for others, you need to be using the right tools. We will cover a multitude of options under the Intuit umbrella.

    • Desktop Pro and Premier
    • Enterprise Solutions and Point of Sale 
    • Desktop Hosted and Online Solutions 
    • Payroll – Full Service, Basic, Enhanced, and Assisted 
    • Third Party Applications 

Session #2: QuickBooks® Navigation Workflow and Basic Set Up

Tuesday, March 17, 2015 – 8:30 AM – 11:00 AM

Learn how to navigate your way around the Quickbooks Desktop and online versions, how to begin setting up your own company file and avoid some of the common pitfalls.

  • Navigation and Workflow
  • Common Pitfalls
  • Basic Set Up

Session #3: QuickBooks® Reports and Customizing Forms and Templates

Tuesday, April 7, 2015 – 8:30 AM – 11:00 AM

Learn how to customize forms and templates and create Quickbooks reports that are useful management tools for your business. Understand the difference between profits and cash.

  • Customize forms and templates
  • Revenue Planning
  • Quickbooks Reports
  • Cash Flow Management

Courses are $35.00 and are held from 8:30am-11am at:

Granite State College
53 Technology Lane
Conway, NH 03818
To register, call Holly at (603) 447-6622, or email her at holly@mwvec.com.

Many Retail stores sell inventory on consignment. It’s important to keep track and to know how much inventory you have in stock, who it belongs to and where it’s all located.

Let’s start our discussion of Accounting for Consignments in QuickBooks with a few basic definitions.

  • Consignment – the act of consigning, which is placing any materials in the hands of another.
  • Consigned Inventory – the goods shipped by the Consignor to the Consignee.
  • Consignor – the owner of the inventory – the person who hands over the goods to be sold.
  • Consignee – the seller of someone else’s goods – the person who receives the goods to sell.

There are two sides to the consignment equation – Consignor and Consignee. In this article, we will discuss the situation from the viewpoint of the Consignor. Note: We will also assume that you are using QuickBooks Premier and not Pro or Enterprise.

As the Consignor, you own the inventory – it’s your asset and your responsibility and if the product is damaged, it’s your loss. You are the party at risk and have an insurable asset. You’ve consigned it, or handed it over, to someone else who has agreed to sell it on your behalf in exchange for a pre-determined fee or percentage as well as reimbursable out-of-pocket expenses.

In QuickBooks, it’s as simple as creating a separate section in your Item List for Consigned Inventory and listing each Item as a Sub-Item with an identifier (Cons) that categorizes it as consigned. These are still Inventory Parts and are mapped to the same Cost of Goods Sold, Income and Inventory accounts as your other Inventory Items. Note: You may wish to create a separate Inventory Asset account for your Consigned Inventory, however this is optional.

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To transfer the Items from your Regular Inventory to Consigned Inventory, it’s an Inventory Adjustment for Quantity only – the value of your inventory does not change, only the location of the Items for sale. Adjust Inventory/Quantity On Hand is located under the Vendor Menu.

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In addition to creating an Inventory Adjustment, you will need to create a Sales Order to the Consignee for the Consigned Inventory. Create Sales Order is located under the Customer Menu. This is a non-posting entry in QuickBooks and will show the Inventory as committed to the Consignee and not available for sale to others on an Inventory Stock Status Report.

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As you receive reports of Sales of your Consigned Inventory from the Consignee, or better yet, as you conduct a physical inventory of your Consigned goods at the Retail location, you will create an Invoice in QuickBooks from the Sales Order to the Consignee to bill for your pre-determined percentage of the sale, less reimbursable expenses.

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These are the steps to account for Consignments from the perspective of the Consignor.

There are many more steps involved in accounting for Consignments from the angle of the Consignee. We’ll cover these in a later edition of our newsletter – stay tuned.

As always, if you have any questions on any of the procedures for recording Consignments in QuickBooks, please contact us. We’re happy to help.