New Business Direction LLCHave you ever tried on a shirt or jeans and found they didn’t fit at all? 
They looked great on the hanger, but that was the end of it. Accounting systems come in all sizes, shapes, and colors just like clothing; and just like clothing, some accounting systems fit your business better than others. It’s not that easy to spot in a mirror when an accounting system does not fit a business, but there are other signs that will give it away. Here are five of them:
Numerous Workarounds
A workaround happens when your current system cannot do all the things you need it to do. A workaround can take the form of a spreadsheet, a report, a program, or a database that is created with extra time spent every month so you can get the information out of your system and manipulate it the way you need it to run your business. 
Since no accounting system is a perfect fit for any one business, it’s normal to have some workarounds in place to meet your unique business needs. If you have too many workarounds, and it feels like patchwork, it might signal that you’ve outgrown your current system and need to find an accounting system that provides you with more functionality.
Downtime or Wasted Time
If you are unable to access your system when you need to do your job, then you are experiencing downtime in one form or another. You may be waiting for a file to be fixed, or the system may actually be down. If your system runs slowly, then that’s another form of downtime that wastes your time. If you have to take time to make backups and perform restorations, this type of activity does not add value to running your business. When you have too many of these time-wasters, it could be time to look for a better way.
Old Technology
If your accounting system is more than about three years old and you’ve chosen not to update it, then you may be missing out on newer time-saving features that could help you reduce the amount of time you spend doing your accounting. If your accounting system is more than six or seven years old, then you are definitely losing productivity. It’s time to bite the bullet and learn a new system so you can experience better profit margins in your business.
Limited Users or Security
If your current accounting system does not provide you with enough users, then you might have more expensive employees doing lower level jobs, which is costing you more in payroll expenses. 
You may also need certain user permissions to be more granular than they are in your current system as you grant access to certain parts of the system to different users. If you’re on QuickBooks, that’s a really easy fix, so please talk to us about this.
We find that user access is a hot button with a lot of business owners, so if it’s true for you, please reach out and let’s have a conversation about this.
Limited Physical Access
If your accounting system is located on a private PC or server in your business, this limits access to your files. If you have more than one business location, you like to work from home, or your employees work from their homes occasionally, then you may want to look for a system that accommodates “anywhere, anytime” accounting. This is a pretty easy fix too, as this requirement is now quite common with business owners today.
The same can be said for mobile access. New apps enable many accounting features to be completed from your mobile phone, such as checking bank balances, approving a bill, and taking a picture of a receipt and uploading it, to name a few. If you want to do you accounting from your mobile phone, ask us about mobile apps that we can link to your system to enable this functionality.
Boosting Your Accounting Productivity
We might be a little biased, but accounting has gotten to be a lot more fun in the last few years with advancements in technology. If you see any of the signs listed above, it might be worth a conversation to see if your accounting system is the best fit for your business. Just reach out anytime.
Many small business owners focus on 
generating more revenue every year, and that’s a great objective. But not all revenue is created equally. If you sell more than one product or service in your business, then you can benefit from looking at your revenue mix.
Although it’s fun to watch our revenues grow, it’s the profit number that really matters. If your expenses grow faster than your profits, then you have a lot of activity going on, but you don’t get to keep as much of what you make, which is what really matters.
An insightful exercise to try is to take a look at your revenue mix. Then you can ask “what if?” to optimize your profits.
Your Revenue Mix
Let’s say you offer three different services: Services X, Y, and Z. Your revenue pie looks like this:
X: $1.4 million or 70% of the total
Y: $0.3 million or 15% of the total
Z: $0.3 million or 15% of the total
Total: $2.0 million
In this example, Service X is clearly the service making you the most revenue in your business. But is it making you the most profits?
The profit you receive from each of these service lines is as follows:
X: $160K
Y: $20K loss
Z: $60K
Total: $200K
While Service X is generating the most profit volume for your business, it’s actually Service Z that’s the most profitable. Earning $160K on $1.4 million yields 11.4% return on Service X, but earning $60K on $300K yields nearly double the return at 20%. Service Z generates the most return. And if possible, Service Y may need to be discontinued or turned around.
Optimizing Profits
Your strategy for a more optimum revenue mix might be to sell as much of Service Z as possible, while eliminating or fixing the problem around Service Y.
It’s fun to experiment with different revenue mixes. And of course, there are many more variables besides profit, such as:
Which service do you prefer to work on?- Are you able to sell more of the most profitable service or are there marketing limitations?
- Is one service a loss leader for the others?
- Are you able to adjust price on the lower margin services to increase your profits?
There are many more questions to ask and strategies to consider to make you more money, which is why we love our job!
A New Year, A New Mix
We hope you’ll spend some time analyzing your revenue mix and having fun asking yourself “what if?” If we can help you expedite the process or add our perspective, please reach out anytime.
Greetings!
QuickBooks is easy to use, intuitive and flexible. But it is not an accounting manual or class or tutorial. If your business is exceptionally uncomplicated, you might get by without knowing a lot about the principles of bookkeeping.
Still, it helps to understand the basics. Here’s a look at some terms and phrases you should understand.
2. Accounts Payable (A/P). Everything that you owe to vendors, contractors, consultants, etc. is tracked in this account.
3. Accounts Receivable (A/R). This account tracks income that hasn’t been realized yet, like outstanding invoices.
4-5. Accrual Basis. This is one of two basic accounting methods. Using it, you record income as it is invoiced, not when it’s actually received, and you record expenses like bills when you receive them. Using the other method, Cash Basis, you would report income when you receive it and expenses when you pay the bills.
6-7 Asset. What physical items do you own that have value? This could be cash, office equipment and real estate. In QuickBooks you’ll be managing two types. Current Assets are generally used within 12 months (or you could convert them to cash in that length of time). Fixed Assets refers to belongings like vehicles, furniture and land, property that you probably won’t use up in a year and which usually depreciates in value. Depreciation is very complex; you may need our help with that.
8. Average Cost. This is the inventory costing method that programs like QuickBooks Pro and Premier use to calculate the value of your stock.
10-12. Double-Entry Accounting.This is the system that QuickBooks uses – that all legitimate small business accounting software uses. Every transaction must show where the funds came from and where they went. Each has a Credit (decreases asset and expense accounts) and Debit (decreases liability and income accounts) which must balance out (other types of accounts can be affected).13. Equity.This refers to your company’s net worth. It’s the difference between your assets and liabilities.
14. General Journal. QuickBooks handles this in the background, so it’s unlikely you’ll ever be exposed to it. We sometimes have to create General Journal Entries, transactions required for various reasons (errors, depreciation, etc.) that contain debits and credits. Please leave that to us.
15. Item Receipt. You’ll create these when you receive inventory from a vendor without a bill.
16. Job. QuickBooks often associates customers with multi-part projects that you’ve taken on, like a kitchen remodel.
17. Net income. This is your revenue minus expenses.
18. Non-Inventory Part. When you purchase an item but don’t sell it or you buy something and resell it immediately to a customer, this is what it’s called. It’s merchandise that isn’t stored by you for future sales.
19. Payroll Liabilities Account. QuickBooks tracks federal, state and local withholding taxes, as well as Social Security and Medicare obligations, that you’ve deducted from employees’ paychecks and will remit to the appropriate agencies.
20. Post.You won’t run into this term in QuickBooks. It simply refers to recording a transaction within one of your accounts.
21. Reconcile. QuickBooks helps you with this. It’s the process of making sure your records and those of your financial institutions agree.
22. Sales Receipt.This is how you record a sale when payment is made in full during the transaction.
23. Statement. You’ll generally use invoices to bill customers in QuickBooks, but you can also send statements, which contain transaction information for a given date range.
24. Trial Balance. This standard financial report tells you whether your debits and credits are in balance. Should you run this report and find a problem, let us know right away.
25. Vendor. With the exception of employees, QuickBooks uses this term to refer to anyone who you pay as a part of your business operations.
These are just a few of the terms you should recognize and understand. We hope you’ll contact us when you need help understanding how the accounting process fits into your workflow.
Greetings,
Knowing your vital signs, and especially when they are out of whack, is good for your health. In the same way, knowing your business’s vital signs, and especially when they are out of whack, is good for the financial health of your business.
If you’ve been in business a while, you might already know the “vitals” you like to track. Here are some common ones for a small or new business:
- Checking account balance(s)
- Cash flow requirements for bills and payroll
- Revenue for the month and year-to-date
- Sales by customer so you can see the top five to ten largest customers
As time goes on and your business grows, you may want to add some of the following:
- Revenue for the month and year-to-date compared to last year
- Net income for the month and year-to-date compared to last year
- Days Sales Outstanding which is a measure of how long it takes to collect on an invoice from a client
- Revenue by service or product line in a pie chart
What about these important metrics?
- Best and worst selling products
- Tracking promotion codes and coupon results
- Work in progress or backlog
- Number of days to fill an order
These are just a handful of the many options there are when it comes to measuring the results of your business, and it would be difficult for us to list all of them here. The point is to decide proactively what you would like to track on a monthly basis. Then you can set up the process it takes to get those numbers delivered to you in the format you prefer.
Once you decide on the numbers you need to run your business, you’ll be able to take your “vitals” whenever you want. You can take this to the next level with one more idea: exception reporting.
It’s great to glance at your numbers periodically, but there can be a lot of data to wade through. How about getting a report that tells you only when the numbers go out of range? This is called exception reporting, and requires that you set ranges for each measure you want to follow. If the measure stays within range, you do not have to be alerted. However, if it falls out of range, then you can get a report to tell you what’s going on so you can take the right business action.Exception reporting is not all that common in small business, but it should be. It can save a busy owner a lot of time.
By determining the vitals you want to watch for your business and putting a process in place to monitor that information, you will be helping your business stay healthy. If we can help, please reach out and let us know. The doctor is IN.
Phone: (603) 356-2914 | Fax: (603) 356-2915
Cash flow improvement is a hot issue for small businesses; in many businesses, it seems like there is never enough cash when you need it. The last thing a business owner wants is to reduce their cash balance unnecessarily. To help you preserve or increase your cash, here are five cash management leaks to avoid.
1. Bloated Bank Fees
Some banks are more business-friendly than others. We recommend you assess the fees you are currently being charged to see if you can discontinue any unnecessary services.
- Could you maintain a cash balance to avoid monthly fees?
- Are you being charged online banking fees and bill pay fees, and are these still necessary?
- Are you being charged for a high volume of transactions or cash drawer services, and are these competitive with other banks?
Banks, including national brands, that have not kept up with technology and have not automated a significant amount of their transactions are inefficient and must charge higher fees to cover their processing costs. If your accounts are located at one of these costlier banks, you do have a choice.
2. Overtaxed
Are you sure that you are paying the lowest amount of taxes you legally owe? There are several places to look to make sure you have not overpaid taxes anywhere in your business or personally:
Payroll taxes- Sales and use tax
- Franchise taxes
- State and local income taxes
- Property taxes
- Federal income taxes
- Taxes that are specific to your industry
In preparing income taxes, a few of the easiest items to overlook include carryovers from prior years and new deductions you become eligible for. If you received a large refund this year, congratulations, but that means you gave Uncle Sam an interest-free loan on your money. You can do better next year by estimating your tax payments and paying only what’s due.
3. The Check Is in the Mail 
Customers who take too long to pay you are big cash drains in your business. Consider changing your terms, asking for deposits, or becoming more aggressive with collections to bring your DSO (days sales outstanding) down. When you do, you’ll get an instant, permanent cash flow improvement.
4. Sweat the Small Stuff
You may have an eagle eye on your largest bank account, but what about your other cash stashes? PayPal, petty cash, and business savings accounts are among the places that may not get daily scrutiny. Make sure those accounts are properly reconciled and have the proper controls in place so funds don’t go missing.
5. It’s in Your Interest
A nice problem to have is when your bank balances get too large and you don’t need the money immediately. Make 
sure that money is still working hard for you by putting the excess in an interest-bearing account. It’s not much these days, but every little bit helps.
Make a Dash to the Cash
If we can help you plug any of these cash leaks in your business, please don’t hesitate to reach out and let us know.
Greetings!
So Hard to Choose
If you have lots of ideas in your head or on your “to do” list that are not getting done, you’re certainly not alone. Here’s a process for helping you decide what to do first, next, and not at all.
Once you have everything down on paper, you will be amazed at how much this unclutters your thinking. You will also have all your great ideas captured so you don’t forget them. You might also get very overwhelmed, but don’t stop now. Relief is on the way.
Step 2:
Add some information about each item, creating four additional columns:
Step 3:
Analyze your choices
- Separate tasks that are working ON vs. IN your business. There is never enough time to work on your business, so force it by blocking out a few hours or a half-day a week and do it, no matter what. It might be the best way to make progress in your business.
- Sort the list by how much revenue the task could generate or how much potential it has, and decide how to prioritize from there. If you need help calculating the ROI, return on investment of an idea, we can help you calculate that.
- Take a look at what you marked “not able to delegate,” and ask “why not?” Does a procedure need to be written? Do you need more staff? Does your staff need training? Or do you need to learn to let go? Whatever it is, and especially if there are a lot of these items, get these roadblocks tackled so you don’t become the bottleneck in your own business.
- Sort the list by “column D” above, the market value you recorded for the task. Then ask yourself what your hourly rate is. How many tasks are you doing that are below your hourly rate? Hiring someone to do your lowest level tasks could very well be another item you need to add to your new “to do” list.
This last one is really important, because it can so strongly affect the profitability of your business. The last thing you want to do is go backwards and give yourself a demotion with a pay decrease, but that’s exactly what you’re doing each time you do a task yourself that’s at a low market rate.
Prioritize with confidence
Time
There’s nothing more precious and scarce than our time. Every day, we have a choice about how to spend it, but too often we get caught up in the urgent, but not important, daily fires. This exercise helps us take a step back and look at what’s important instead of what’s urgent.
As entrepreneurs, we work hard for our money, and the last thing we need is to have it disappear due to fraud, hackers, or identity theft. Some people have called 2013 the year of the hacker, which is worrisome. But you’re far more likely to experience risks with disgruntled or financially desperate employees and contractors. Mistakes happen too, and when they do it can be costly to get them corrected.
Here are five ways to increase your financial controls so that you can lower your business risks when it comes to the handling of cash and cash equivalents. As you read the list, check to see where you can tighten up controls in your business.
1. Checking your Checks
Do you have blank checks lying around? If so, reduce the temptation and get them locked up. You can also go a step further and have your accountant run a report each month of missing check numbers. If any checks are unaccounted for, take action by processing Stop Payment orders at your bank.
2. Bank on It
If you are still getting your bank reconciliation on paper, where does it get mailed? The business owner should always see the bank reconciliation before anyone else does. Also, make sure the person that performs the reconciliation is not the same person that deposits the checks. Segregation of duties is essential to improve cash controls.
Today, it’s a good idea to do all your banking online, if possible, so that nothing gets mailed. In that way, you have some reduced risk over identity theft.
Some banks offer multiple-user access to your banking account, so that bookkeepers can get the information they need. Lock that user ID down as much as possible, so that the user can only get to what they need to. If they’re honest, they will appreciate the reduced level of responsibility and consider it a smart financial move.
3. PayPal Protection
If you have a PayPal account, keep the balance low by transferring funds frequently to your bank account. You can also restrict access to reduce your risk.
4. Credit Card Control
If you use credit cards in your business, you’ll want to maintain tight control over them. For each employee or contractor that needs to charge items on a credit card, here are a couple of points to consider:
- If the credit limit on the current card is sky-high, then ask the bank to lower it or set up a new card with very low credit limits just for
employee use. - Contact your credit card company and get a card in the employee’s name.
- Make sure you can access the credit card transactions online. They are immediate, and if necessary, you can closely monitor what’s going on.
- Insist on a receipt brought to you for every purchase.
- Create clear procedures, limits, and approvals before the spending occurs.
- Don’t let the employee “keep” the credit card during off hours. Keep it locked up on your premises instead.
5. Safeguarding Payroll
One of the biggest cash outflows for small businesses is payroll. Here, segregation of duties comes into play again. The person preparing the payroll should not be the one who approves it and actually runs it.
You can do this by having different user accounts and controls within your payroll system.
Hopefully, you already have a lot of these ideas in place. If not, add the ideas you like to your to do list so that your business risks will be reduced.
It’s generally a good idea to keep overhead costs low so that your business profits will be higher. This is especially true with items that are easily commoditized and fairly standardized, such as utilities and rent. But there are times when increasing expenses pays off nicely, and here are five areas to consider so you can reap the rewards.
1. Training
Whether it’s for you or your staff, good training can pay back for years to come. Learning new skills, no matter what our crafts are, will keep our businesses from becoming stagnant. Implementing what we learn will help us grow.
You might get training to increase the mastery of your chosen profession. You might also want to consider general business skills, including technology, marketing, finance, and leadership. Just about everyone can benefit from learning more about project management, communications, and negotiations, to name a few more.
You might also want to consider “human performance” skills such as public speaking. Whatever you choose, training is always a great investment that pays back big dividends.
2. T
ools
Without the right tools, the same task can take double the time. It’s a great idea to provide your employees with the most powerful computers and software on the market. The cost of labor outweighs the costs of the computers, so it makes sense to load employees up with the best tools you can. An employee with a slow computer, through no fault of their own, is not giving you their best, and that will cost money in lost productivity.
The same thing goes for owners. You can spend your time fighting with a machine or getting a ton of work done. I’m pretty sure the latter is more profitable.
3. Accounting
The most successful companies we work with invest in accounting services in five areas: accounting technology, accurate bookkeeping, thorough reporting, tax minimization, and professional consulting. When we see business owners cutting corners in any of these areas, it usually costs them more money in the long run to clean up the problems that result.
An up-to-date accounting system minimizes maintenance and troubleshooting costs. Making sure the bookkeeping and reconciliations are done properly is essential for compliance reporting and decision-making. A robust set of reports allows a business owner to make smart decisions about running their business, and minimizing taxes helps you keep more of what you make.
Since accountants see thousands of financial reports in their careers, they have developed an eye for opportunities that a business owner may not see. Bringing an outside perspective into your business is a good investment that can help you discover great opportunities in your business.
4. Marketing
Whatever you do in your business, you are helping others. You are sharing a skill you have that your clients either don’t have or don’t choose to do for themselves. Being a best-kept secret doesn’t help you share your gifts and talents.
Marketing can help you get the word out to people who need your services but might not know about you. Developing great marketing materials will help you communicate what you do as well as receive fair compensation for what you do. It almost always makes sense to invest in this area of your business.
5. Employee Perks and Benefits
Keeping employees passionate about your vision and motivated to be productive is a continuing task. One way to do that is to provide employee benefits and perks that make it attractive for employees to work for you.
There are many ways to invest in your employees. Good health insurance, personal time off, extra vacation time, education reimbursement, flex time, and working from home are just a few of the many options you can choose from to enhance employees’ working environments.
Measuring the Payoff
We can help you measure your return in any of these areas; as always, please let us know how we can help.
Depending on your location, you’re probably starting to see early signs of spring. The nicer 
weather and signs of new life seem to make people want to spruce up their surroundings.
Now would be a good time, too, to clean up your accounting environment. Some of your screens may be unnecessarily cluttered. And your QuickBooks® company file probably needs attention, too.
So here are some suggestions for streamlining QuickBooks®. You’ll have a tidier workspace, and you’ll save time and frustration.
Make a Clean Start
Intuit did a great job of giving QuickBooks’ home page a fresher, more “open” look in its 2013 versions. But does everything really need to be there? Could you simplify it a bit? There are several things you can do, including:
- Minimize icons. That pretty graphical process map on the home page is great for quick access to frequently-used actions. Some of them must remain there if they’re related to activities you do (i.e., Invoices has to stay if you use Estimates), but you can remove some of the ones you don’t use. Go to Preferences | Desktop View | Company Preferences. You’ll see this:
Figure 1: You can turn off some of the feature icons on your home page.
Some of the options have been grayed out because they support other processes. To remove an active feature icon like Inventory, click on it. In the window that opens, uncheck the box next to Inventory and purchase orders are active (you can also modify options here).
Figure 2: Clicking the checkbox next to Inventory and purchase orders are active grays out the other options and removed related feature icons from the home page.
To reduce the number of feature icons even more, go to the Finance Charge, Jobs & Estimates, Payroll & Employees, Sales & Customers, Sales Tax and Time & Expenses. QuickBooks® removes the related icons and reroutes the process map on the home page.
More Time-Saving Tweaks
- Don’t allow multiple windows to open in your work area. Tired of seeing all of those overlapping open windows on your desktop? Open the View menu and select One Window. All of your open windows remain active in the background. To return to one of them, open the Window menu and select the one you want to move to the front (Window | Close All returns you to a blank work area).
Figure 3: Your Icon bar can be your fastest route to often needed screens – if you modify it to only contain the functions you use, in order of importance. You can also change the labels to make them more meaningful to you.
- Trim down your icon bar. Seems like a minimal change, but it’s one of those things that can add unnecessary moments of frustration throughout the day (“Where’s the Calendar!“). Click View | Customize Icon Bar.
- Customize columns in Lists. You probably work in QuickBooks’ Lists often, but are you spending too much time tracking down the right information? Customize their columns so your registers contain only what you usually need (and add additional ones if it’s helpful). Open a list, right-click anywhere within it and select Customize Columns to modify the display (resize column widths by placing your cursor on the vertical set of dots between labels and dragging).
Figure 4: When you customize your columns in Lists, you’ll find what you’re looking for faster.
- Hide inactive names and items. Highlight an item, right-click and select Make Item Inactive. Open the Item menu in the lower left and click Hide Inactive Items (this action won’t delete them). This should be done with Customers, Vendors, Employees and Items to keep them manageable.
Internal Cleaning
These may all seem like cosmetic changes, but you will save time and frustration over the long run. The most critical spring cleaning task is company file analysis and maintenance. We can handle this for you. QuickBooks® can slow down and start generating error messages when the data file becomes unwieldy. Preventing file corruption before it crashes your system is a lot faster and less expensive than a reconstruction project.
This article of QuickBooks Tips and Tricks was based on the 2013 version of QuickBooks.
What is Cloud Computing? 
By now, we’ve all heard about the subject of Cloud Computing. Working in the Cloud simply means that you are accessing servers, software and technology via the internet.
It’s something that most of us are already using on a daily basis when we access our bank accounts and pay our credit card bills online; or when we use Facebook and other social media websites.
That’s the infamous Cloud – you access it with a browser from any computer or mobile device with an internet connection and you log in to use applications that you do not own and that are stored elsewhere to retrieve your data.
Hosting QuickBooks®
Many businesses are looking for an online solution for their QuickBooks® software but are hesitant to move to QuickBooks® Online because it does not have the full functionality of the Desktop versions of the software that we’ve all become familiar with.
A great option for those who want to move to the cloud but don’t want to change everything all at once is to have their licensed QuickBooks® Desktop software hosted by an Intuit Authorized Hosting Provider.
The average cost of hosting is approximately $50/month/user for basic setup and storage space, plus the cost of the software. The following is a list of certified secure data centers with proven reliable up-times:
Many of these providers are also licensed to rent QuickBooks® licenses for currently supported versions of the software which is quite cost-effective.
Benefits 
The hosting service provider installs and manages the QuickBooks® software and the company data files on their cloud-based servers. They install the software, update it and maintain it and provide system maintenance, redundant servers, improved security, virus protection and managed data backups.
It’s the full version of your licensed QuickBooks® software hosted on a secure server that users can access anytime, anywhere – remotely and simultaneously with proper licensing. There’s no data conversion and no retraining of users because it’s the same software that they have already been using.
There is no more dealing with Accountant’s Copies and Transfer Files at year end for your tax preparer, as access can be provided to outside professionals to seamlessly share data and collaborate with the business.
You are not required to upgrade to the newest version of the software each year in order to use hosted services, as long as the version is still supported by QuickBooks®, you do not have to upgrade.
If you aren’t satisfied with the hosting service, you can move to a different hosting vendor or you can move back to your desktop – you’re not tied in – it’s your data and your software.
Challenges
There are a number of areas of the QuickBooks® application which are designed directly in conflict with the concept of a hosted, shared application service model, making QuickBooks® hosting a fairly complicated business.
Installing the correct application licensing levels and multiple editions of the product, allowing individual user settings for printers and forms, and even providing multi-user access are areas where some service providers fall short.
In addition, not all hosting service providers support additional third party applications that integrate with the QuickBooks® software and there may be issues with hardware integration, e.g. scanners, bar code readers and so forth.The biggest drawback of all – no internet, no access.
Conclusion
Hosting QuickBooks® can be a great solution for many businesses. It is best to spend some time in advance choosing the right hosting provider; one that best fits your business needs. If you need help, please call us.
This article of QuickBooks Tips and Tricks was based on the 2013 version of QuickBooks.
